Frequently Asked Questions
Where does the race start, and what time?
A full race schedule can be found on the event page, under Race Schedule.
Can you transfer numbers?
Transfers are available upto 3 weeks before a race. See our Terms and Conditions.
Are drop bags returnable for Ultras/Marathons?
No, drop bags are not returnable. So please don’t put anything in them that you are not willing to part with
My event T-Shirt does not fit, can I exchange it or will you send me out another one?
No. We order the exact sizes in the quantities that the runners order and say they are, therefore if we exchange the top, we may be giving you the top of a runner that has ordered the correct size.
Does a Waterproof Jacket need to be waterproof, or will windproof be okay?
WATERPROOF, means WATERPROOF. Generally taped seams will dictate the garments waterproof ability.
Do I have to carry all the mandatory kit at all times?
YES. Unless specifically told by the event organiser otherwise, all kit must be carried at all times.
The mandatory kit states a survival bag / blanket what’s this?
The foil blankets/bags you get at events such as the GNR. If in doubt ‘Google it’. Nb. Survival Bag and Blanket are not the same, they are two different pieces of kit, so please ensure you have the correct one.
What trainer’s should I wear for the event?
Running one’s. (The terrain and weather will dictate which type, its personal preference).
If I have GPS unit/GPS watch do I need to fetch a map?
Yes you must still the fetch the map(s) as listed in the mandatory kit list.
I didn’t stay for the prize giving, and have just realised I won a prize. Will you post it out to me?
If you need to get away before the prize giving, then please ask you take your prize early. As we are not always able to post awards out after an event.
I’m worried I won’t make the cut off times, how strict are they?
Very strict. The cut off times are set as such to offer the runner the best opportunity to complete the event. They are also set with the volunteers at our events in mind, who are stood out and giving a lot of time to make sure the event goes ahead. We also have to abide by timings for use of land as dictated by the landowners.
I’m coming to your event and would like some information on nearby accommodation, do you recommend anywhere?
Each marathon and ultra race has a travel/accommodation page.
Can I have a support crew at an Ultra?
Yes and support crew can run with you. Support crew can not to drive to restricted checkpoints.